The Revenue & Integration
Master Plan
Transforming Shark Wheels with a two-engine approach: A Social AI + B2B Enterprise Sales Engine on the front end, backed by a flawless Value-Integrator Architecture on the back end. This is the internal execution playbook for the Dev and Marketing teams.
Architected By
PAGOVISION
Our Execution Strategy
We deploy a dual-engine architecture. First, we capture top-of-funnel revenue using MoneyChat + AI for social sales, while simultaneously deploying our Enterprise Nurture Engine to keep giant B2B leads warm. Second, we build the Value-Integrator Core to orchestrate fulfillment and banking flawlessly. We own the entire funnel.
Executive Mandate: Speed is the Metric
We are bleeding opportunity cost every day these systems are not live. This is not a "when we have time" background project. This is the primary operational directive. We do not wait for perfect conditions; we deploy the MVP and optimize in production.
The Cost of Delay
Every week we delay the MoneyChat AI, we lose top-of-funnel impulse buys. Every week we delay the B2B engine, Enterprise leads grow colder. Speed directly equals revenue.
No Analysis Paralysis
Do not over-engineer Phase 1. Get the data flowing, get the webhooks firing, and get the automated emails drafting. Perfect is the enemy of deployed.
Absolute Accountability
Task ownership is binary. You either hit the Friday deployment targets, or you explicitly escalate blockers by Wednesday. No silent failures.
Project Scope: The Complete Picture
To ensure zero ambiguity across departments, here is exactly what this project entails. If it is on this list, it is in scope and must be built. Every team member needs to understand how their specific node connects to this larger machine.
1. Social AI Sales Engine
Automated MoneyChat AI to instantly respond to Meta ad comments/DMs and close top-of-funnel B2C sales 24/7.
2. Enterprise B2B Nurturing
Ingesting the "Whale" Excel list into Attio.ai and running automated email drips to keep giants (Amazon, Uline) warm.
3. The Central Nervous System
Using n8n.ai to connect all 5 BigCommerce stores directly into the Attio.ai CRM, permanently ending data silos.
4. Financial Auto-Recon
Deploying Synder to automatically separate gross sales and gateway fees (Affirm, Stripe) directly into QuickBooks Online.
5. Omnichannel AI Support
Implementing ZYNCO Voice AI for phone calls and ZYNCO AI for email/Amazon tickets, heavily armed with CRM context.
6. Smart Logistics Routing
Extensiv/Linnworks integration to route B2C orders dynamically by ZIP code, and Faire wholesale orders direct to China.
PART I: The Revenue Engine
Dominating social commerce and Enterprise B2B nurturing. Internal marketing & dev team execution guidelines.
The Enterprise "Whale" Nurture Engine (B2B)
The client provided an Excel sheet of giants: Crown, Uline, Amazon, Google. These aren't standard leads; they are whales. We ingest this data and deploy automated email sequences to keep them warm on timelines, while using AI to alert the client's team exactly when to strike.
Excel Ingestion & Enrichment
We take your offline Excel lists, sanitize them, and inject them into Attio.ai. We auto-enrich the data to find the exact decision-makers at Crown and Uline.
Pago-Managed Email Warming
We design and automate the drip campaigns. We send highly tailored, low-pressure updates regarding manufacturing timelines, PIVOTAL developments, and product availability to keep Shark Wheels top-of-mind.
Intent Alerts for Direct Follow-up
When an executive at Amazon opens our update email 3 times, the CRM automatically pings your lead rep in Slack: "Amazon is reviewing the timeline. Call them now."
Technical Execution: The B2B Runbook
- Step 1: CSV/Excel Mapping. We create a custom import logic in n8n.ai to ingest the leads, tagging them with a `Lead_Tier: Whale` custom property in the CRM.
- Step 2: We build a "Timeline Update" sequence in Attio.ai Automations. Emails are drafted by our team, approved by you, and set to drip every 14-21 days (e.g., "Shark Wheels Manufacturing Update for Q3").
- Step 3: We configure Lead Scoring. Email Open = +5 points. Link Click = +15 points.
- Step 4: Trigger setup: `IF Lead_Tier = Whale AND Lead_Score > 20`, n8n.ai instantly fires a Slack/SMS alert to your executive sales team to initiate a direct, human phone call.
Social Media Sales Automation (MoneyChat + AI)
We intercept every ad click, comment, and DM across Meta (Instagram/Facebook) and deploy conversational AI to qualify and close B2C leads in under 30 seconds, 24/7/365.
Sub-30-Second SLA
When a user comments "interested" on an ad, the AI triggers an immediate DM, eliminating the lead-decay window completely.
Campaign Organization
MoneyChat seamlessly categorizes incoming traffic by ad-ID, routing users into highly specific, personalized conversion funnels.
Direct CRM Injection
Zero data entry. Captured emails, phone numbers, and product intent are mapped directly to Attio.ai via Webhook in real-time.
Technical Execution: The MoneyChat Runbook
- Step 1: Connect the Meta Business Suite to MoneyChat via the Meta Graph API. Request advanced permissions for `instagram_manage_messages`.
- Step 2: Build JSON Ad Payloads. For each Facebook/IG Ad, we generate a specific JSON code block so MoneyChat intercepts the exact `{{ad_id}}`.
- Step 3: Deploy ZYNCO/PAGOVISION NLP inside the MoneyChat flow. The AI reads the user's natural language reply ("Do these fit a standard longboard?") and responds intelligently.
- Step 4: n8n.ai catches the conversion intent and instantly generates a dynamic, unique 10% discount checkout link, pushing it back to the user's DM.
Live Social Commerce & Sales Progress Tracking
You need to know exactly how social media ads are performing. We don't guess. We deploy a live Looker Studio Sales Dashboard specifically tailored to track the progress of social media leads and enterprise B2B interactions.
What You Will See In Real-Time:
- MoneyChat Conversion Rate: % of ad comments that turn into paid orders.
- Ad-to-Sale Velocity: How fast the AI closes the deal (target < 5 mins).
- Enterprise Engagement Score: Live tracker of Crown, Uline, and Amazon email opens.
- Total Front-End Revenue Generated: Hard dollars attributed directly to the AI flow.
PART II: The Operational Engine
The Value-Integrator Architecture. Orchestrating the back-office to handle the massive influx of front-end sales.
The "Core Organization" (Central Nervous System)
We deploy n8n.ai (Enterprise Tier) as the orchestration engine and Attio.ai as the central CRM data warehouse. This replaces point-to-point chaos with a centralized hub.
Technical Execution: How to Integrate
- Step 1: Generate a Custom Webhook URL in n8n.ai.
- Step 2: Log into all 5 BigCommerce admin panels. Navigate to Advanced Settings -> Webhooks. Paste the n8n.ai URL and subscribe to `store/order/created` and `store/customer/updated`.
- Step 3: In n8n.ai, parse the incoming JSON payload. Use a "Router" module to filter by source.
- Step 4: Add the CRM Module (Attio.ai). Use the action "Create/Update a Contact". Map the BigCommerce `billing_address.email` to the CRM `Email` field as the unique identifier.
- Step 5: Use the "Math" function in n8n.ai to append the new order total to the custom CRM property `Customer Lifetime Value`.
Financial Services Consolidation (Banking Node)
Resolving the Chase / Dual-QuickBooks / Gateway mess. We consolidate to a single QuickBooks Online (QBO) instance and deploy Synder to handle automatic gross/fee separation for Stripe, Affirm, Sezzle, and Braintree.
Technical Execution: How to Integrate
- Step 1: Create dedicated "Clearing Accounts" in QBO Chart of Accounts (e.g., "Stripe Clearing", "Affirm Clearing").
- Step 2: Connect Synder to QBO via OAuth. Then, connect all payment gateways to Synder using their respective API keys.
- Step 3: Configure Synder mapping: Map sales income to `Product Sales Income`, and map gateway fees (e.g., Affirm's 6%) to `Merchant Account Fees` expense account.
- Step 4: Enable "Auto-Sync" in Synder. When an Affirm sale occurs, Synder creates a Sales Receipt in QBO, deposits the Gross into "Affirm Clearing", and withdraws the Fee.
- Step 5: When Chase Bank receives the net payout, QBO's Bank Feed will automatically suggest a match to the transfer from the Clearing Account. Click "Match". Zero manual entry.
Distribution & Producer Nodes (Smart Routing)
We deploy Extensiv (Skubana) or Linnworks as the master inventory ledger, governed by n8n.ai. This routes Agriculture orders dynamically based on ZIP codes, and Faire wholesale orders directly to China.
Technical Execution: How to Integrate
- Step 1 (Wholesale to China): In n8n.ai, add a filter post-webhook: `IF Channel = 'Faire' AND Unit_Qty > 500`. Route this payload directly via HTTP POST to the China Factory's EDI/ERP system to generate a PO.
- Step 2 (Agriculture Geo-Routing): Add an n8n.ai "Distance Calculator" module. When an Agriculture order hits, calculate the distance between the customer's `shipping_zip` and the Nebraska Node (Node 4) vs. Kansas City Node (Node 2).
- Step 3: Use the Extensiv API `POST /orders/routing`. Pass the winning warehouse ID in the payload based on the shortest distance.
- Step 4 (FBA Restock): Run a scheduled n8n.ai scenario every 24hrs using Amazon SP-API `GET /fba/inventory`. `IF days_of_supply < 14`, trigger Extensiv API to create a Warehouse Transfer from LA to FBA.
The Intelligent "Call Center" Node
We integrate ZYNCO AI and PAGOVISION AI. When a customer calls, the AI intercepts, queries the CRM, and speaks with full context of their last order and Customer Lifetime Value.
Technical Execution: How to Integrate
- Step 1 (Context Injection): In the ZYNCO AI / PAGOVISION AI dashboard, configure the "Pre-call Webhook" to hit n8n.ai.
- Step 2: In n8n.ai, take the incoming `{{caller_id}}` (phone number) and use the CRM "Search Contacts" module to find the matching customer profile.
- Step 3: Fetch the `Recent_Order_Status` from Extensiv using the Contact ID.
- Step 4: n8n.ai returns a Webhook Response (JSON) back to the AI: `{"name": "Sarah", "status": "Shipped", "Customer Lifetime Value": "High"}`.
- Step 5: The AI's dynamic system prompt receives variables: "Hello {name}, I see your order is currently {status}."
- Step 6 (Escalation): Set an AI condition: `IF Sentiment < 0.3 OR Keyword = "Lawyer"`, trigger the SIP Transfer module to route the call to the human support ring group.
Omnichannel Support Node (ZYNCO AI)
The "Call Center" isn't just voice. We integrate ZYNCO AI to handle text-based triage across Email, Website, Faire, and Amazon. This ensures strict adherence to Amazon's non-negotiable 24-hour SLA.
Technical Execution: How to Integrate
- Step 1: Connect ZYNCO AI natively to BigCommerce and Amazon Seller Central. Route Faire inquiries via auto-forwarding to a dedicated support address.
- Step 2: Configure Amazon SLA Protection Rule: `IF Channel = Amazon AND Message_Received outside business hours, trigger Auto-Acknowledgement` to protect seller metrics.
- Step 3: Enable AI/Fin triage. Train the AI exclusively on the approved Product Knowledge Base to answer size, fit, and compatibility questions.
- Step 4: Create Sentiment Escalation rules: `IF Intent = Refund OR Sentiment = Negative, assign immediately to Senior Agent`.
The Operational Analytics Overlay
We stream all normalized data into Google BigQuery to power the operational side of the Looker Studio dashboard, detailing fulfillment health, reconciliation status, and live cash flow.
Technical Execution: How to Integrate
- Step 1: Set up Google Cloud IAM credentials with BigQuery Data Editor permissions.
- Step 2: Deploy Fivetran or Airbyte. Configure connectors to pull data from QBO, Extensiv, and the CRM directly into BigQuery datasets.
- Step 3: Write a Materialized SQL View in BigQuery that joins the `orders` table with the `crm_contacts` table on `customer_id` to calculate true, multi-channel Lifetime Value.
- Step 4: Connect BigQuery to the master Looker Studio interface to combine Operational Data with Front-End Sales Data.
PART III: Security, Governance & Deployment
Protecting the brand and ensuring strict adherence to execution timelines.
AI Limits and Human-in-the-Loop (HITL)
Financial and Brand Safety Rules
- Strict Limits: Any financial decision (refund, discount) exceeding $200 requires manual manager approval through a button in Slack.
- Sentiment Kill Switch: If the AI detects anger, frustration, or legal terminology, it immediately stops responding and transfers the case to a senior human representative.
- Whale Protection: Accounts tagged as "Enterprise/Whale" bypass the main AI queue entirely and are routed directly to dedicated account managers.
Compliance and Privacy
- Data Privacy: Full compliance with GDPR and CCPA. All PII (Personally Identifiable Information) is encrypted at rest within Attio.ai and BigQuery.
- TCPA Compliance: The Voice AI outbound dialer strictly respects Do Not Call (DNC) lists and only triggers calls where
voice_ai_consent = true.
26-Week Deployment & Cadence
The First 48 Hours (Immediate Action)
Momentum starts today. These items must be completed and confirmed within 48 hours of this playbook's distribution.
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Dev/Ops Team: Provision n8n.ai and Attio.ai production environments. Generate and securely store all initial API keys.
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Marketing Team: Request Meta Graph API `instagram_manage_messages` permissions and sanitize the Crown/Uline Excel list for CSV import.
Phase 1: Revenue Gen
Weeks 1-6
- B2B Excel Ingestion (Crown/Uline)
- MoneyChat Integration
- Social Ad Campaign Logic
- Live Sales Dashboard
Phase 2: Core Int.
Weeks 7-16
- CRM Architecture Setup
- QuickBooks Consolidation
- Synder Auto-Recon Live
- Extensiv/Linnworks Live
Phase 3: AI Act.
Weeks 17-26
- Voice AI (ZYNCO) Live
- ZYNCO Omnichannel Live
- Outbound Cart Recovery
- Automated Escalations
Phase 4: Intelligence
Month 7+
- Data Warehouse Built
- Demand Forecasting
- Advanced LTV (Lifetime Value) Scoring
- Continuous Optimization
Internal Account Management Cadence
15-min internal pulse check on dashboards, open tickets, and recon discrepancies.
30-min sync to review AI resolution rates, cart recovery, and channel revenue.
60-min QBR prep. Full system audit, Attio.ai audit, and Knowledge Base review.
90-min review. Full stack audit, Phase 4 roadmap updates, and new channel evaluation.